Terms & Conditions

These Terms and Conditions govern your use of the Wild Coast Roast website, operated by Wild Coast Roast (Pty) Ltd (“Wild Coast Roast”, “we”, “us” or “our”).

By accessing or using this website, you agree to these Terms and Conditions. If you do not agree with them, please do not use the website.

These Terms and Conditions apply to your use of the website only. Any purchase of products or supply of coffee by Wild Coast Roast will be subject to separate terms, quotations, order confirmations or agreements, as applicable.

1. About Wild Coast Roast

Wild Coast Roast (Pty) Ltd is a private company registered in South Africa and a speciality coffee business based in East London, Eastern Cape.

The website provides information about Wild Coast Roast, our coffee, our Signature Range, our hospitality and trade offering, and our broader brand initiatives.

2. Information on this website

We make reasonable efforts to ensure that information published on the website is accurate and up to date.

However, information may change from time to time, including:

product descriptions;
coffee profiles and tasting information;
packaging and formats;
pricing or indicative pricing;
product availability;
supply arrangements; and
information about our services and initiatives.

Website content is provided for general information purposes and should not be regarded as a guarantee that a particular product, format, service or quantity will be available at any particular time.

If you require confirmation of current availability, pricing or specifications, please contact us directly.

3. No online sales

The Wild Coast Roast website does not currently facilitate direct online purchases.

Submitting an enquiry, contact form or other request through the website does not constitute an order, purchase agreement or other binding obligation on either you or Wild Coast Roast.

Where you wish to purchase products or establish a wholesale, hospitality or business supply relationship with us, we may provide a quotation or enter into a separate agreement setting out the applicable terms.

4. Product information and suitability

We aim to provide useful and accurate information about our coffees and related products.

However, tasting notes, product descriptions, brewing recommendations and other information provided on the website are intended as general guidance and may be updated as our products and range develop.

Before purchasing or using a product, you should consider any information relevant to your intended use and contact us if you require clarification.

5. Intellectual property

Unless otherwise stated, the content of this website, including the Wild Coast Roast name, logos, branding, text, photographs, graphics, illustrations, designs, product imagery and other materials, is owned by Wild Coast Roast or is used by us with permission.

All rights not expressly granted are reserved.

You may:

access and view the website;
download or print reasonable portions of its content for your own personal, non-commercial reference; and
share links to pages on the website.

You may not, without our prior written permission:

reproduce substantial portions of the website;
copy, modify or commercially exploit our content;
reproduce or modify our logos or branding;
use our photographs or product imagery for commercial purposes;
present our content as your own; or
use our intellectual property in a way that may create confusion about an association with Wild Coast Roast.

Nothing in these Terms transfers ownership of any intellectual property to you.

6. Acceptable use

You agree to use the website lawfully and responsibly.

You must not:

submit information that you know to be false, misleading or fraudulent;
use our enquiry forms to send spam or unsolicited communications;
introduce malicious software, viruses or other harmful code;
attempt to gain unauthorised access to the website, its systems or related services;
interfere with the operation, security or availability of the website;
use automated systems to scrape or reproduce substantial portions of the website without our permission; or
use the website for any unlawful purpose.

We reserve the right to restrict or suspend access where we reasonably believe that the website is being misused or its security is at risk.

7. Third-party websites and services

The website may contain links to third-party websites, platforms or services.

These links are provided for convenience or additional information. Wild Coast Roast does not control those third-party websites and is not responsible for their content, availability, security, privacy practices or terms of use.

Your use of a third-party website is subject to that third party’s own terms and policies.

The inclusion of a link does not necessarily constitute an endorsement, recommendation or affiliation.

8. Website availability and security

We aim to keep the website available and functioning properly, but we do not guarantee that:

the website will always be available;
the website will be uninterrupted or error-free;
all information will always be current;
the website will be free from viruses or other harmful components; or
the website will be compatible with every device or browser.

We may temporarily suspend, modify or discontinue parts of the website where reasonably necessary for maintenance, security, technical or operational reasons.

9. Disclaimer and limitation of liability

We take reasonable care in preparing and maintaining the website. However, to the extent permitted by applicable law, Wild Coast Roast does not accept liability for loss or damage arising from your use of, or reliance on, information contained on the website.

This includes loss or damage arising from:

errors or omissions in website content;
temporary unavailability of the website;
technical failures;
reliance on general product or brewing information;
third-party websites or services linked from the website; or
unauthorised access or interference beyond our reasonable control.

Nothing in these Terms is intended to exclude or limit any right, remedy, warranty, liability or obligation that cannot lawfully be excluded or limited under South African law, including applicable rights under the Consumer Protection Act 68 of 2008 or any other applicable legislation.

Where applicable law imposes a liability or obligation on Wild Coast Roast that cannot be excluded or limited, that liability or obligation will continue to apply.

10. No professional advice

Information provided on this website is general information about our business, products and services.

It is not intended to constitute professional, financial, legal, medical, nutritional or other specialised advice.

Where you require advice specific to your circumstances, you should obtain appropriate professional advice.

11. Privacy and personal information

Our collection and processing of personal information is governed by our Privacy Policy, which forms part of these website terms by reference.

Our Privacy Policy explains what personal information we collect, why we collect it, how we use it, who we may share it with and the rights available to you under the Protection of Personal Information Act 4 of 2013 (POPIA).

Please read our Privacy Policy before submitting personal information to us through the website.

12. Website enquiries

When you submit an enquiry through the website, we will process the information you provide for the purposes described in our Privacy Policy.

Submitting an enquiry does not guarantee that Wild Coast Roast will be able to supply the requested product, meet a particular volume or enter into a business relationship with you.

Any resulting transaction will be subject to separately agreed commercial terms.

13. Changes to these Terms

We may update these Terms and Conditions from time to time to reflect changes to our website, business, services or applicable law.

The “Last updated” date at the beginning of these Terms indicates when they were most recently revised.

Your continued use of the website after an updated version has been published constitutes acceptance of the updated Terms, to the extent permitted by law.

14. Severability

If any provision of these Terms is found to be unlawful, invalid or unenforceable, that provision will be interpreted or modified to the minimum extent necessary to make it lawful and enforceable, where possible.

The remaining provisions will continue to apply to the extent permitted by law.

15. Governing law

These Terms and Conditions are governed by the laws of the Republic of South Africa.

Any dispute relating to these Terms or your use of the website will be subject to the jurisdiction of the South African courts, subject to any mandatory rights or remedies available to you under applicable law.

16. Contact

If you have questions about these Terms and Conditions, please contact:

Wild Coast Roast (Pty) Ltd
Email: info@wildcoastroast.co.za
Telephone: +27 84 083 0404